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The biggest contributor to Fortune Transportation’s success is its ability to take care of its team of skilled and experienced drivers. The company is one of the early adopters of E-logs to record and manage a driver’s hours of service (HOS) electronically, ensuring they are never overworked. It also selects customers and secures freight lanes based on receivers, shippers, and drivers’ capabilities. This plays a vital role in ensuring drivers get the time to spend with their families and products are shipped without any delay.
Apart from E-logs, Fortune Transportation uses different tools for transportation management and streamlined communication.
The company is a team of former OTR drivers who are well-versed in the demands of the road. They have created ‘RouteApp’ where drivers can view available routes for enhanced operational efficiency.
“Maintaining long-term relationships and quality customer service is what our company emphasizes. We ensure consistent on-time delivery with low load claims and accidents, keeping the safety record intact while handling products,” says Perry Olson, CEO at Fortune Transportation.
Fortune Transportation also provides drivers with financial benefits. It creates payment options that suit their needs. For example, drivers are paid weekly, which enables them and their families to budget better with a consistent weekly paycheck.
The efficient and professional team of drivers has, over the years, enabled Fortune Transportation to maintain great customer relationships. Many of the clients have been working with the company for the past 20-30 years. And a large portion of its customer acquisition strategy is based on referrals.
For instance, one of Fortune Transportation’s clients was going for business expansion. They needed help in transport to keep the new plant operational. The company addressed their requirements and offered the right service. It has also evolved its services to help the plant meet their growing demands.
The company will continue to ensure the physical and financial safety of its drivers by offering time offs, level pay options, and putting respect and safety at the forefront of its values.
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Company
Fortune Transportation
Management
Perry Olson, CEO
Description
Fortune Transportation is a leader in the transportation industry. It is a full-truck-load, over-the-road refrigerated carrier with an array of terminals overtime, providing personalized freight services. While the company has the bandwidth to serve clients across the entire U.S., it specializes in providing services to the remotest areas in the Midwest and New Mexico.